Vendor-neutral fleet reviews that still respect OEM reality
Vendor-neutral work starts by separating telemetry facts from contract facts. SNMP may show duty cycles accurately while lease language quietly forbids third-party maintenance on certain models. We map both layers before recommending change.
We also disclose where we earn margin. If a recommendation shifts spend, we explain how we are compensated so committees can judge incentives alongside evidence.
Workshops include OEM account managers when helpful, but agendas are shared in advance so sessions do not devolve into scripted roadmaps. The goal is a decision record your procurement team can defend.
When neutrality cannot resolve a technical wall—unsupported secure protocols on aging hardware—we say replace, endure risk, or isolate the device onto a constrained VLAN. Euphemisms help nobody.